Statewide Urgent Care Clinical Network

Estab­lished in 2019, the Statewide Urgent Care Clin­i­cal Net­work is com­mit­ted to sup­port­ing urgent, unplanned, non life-threat­en­ing care.

Cur­rent Projects

  • Improved util­i­sa­tion of Urgent Care ser­vices through addi­tion­al information/​resources via the SA Health web­site, for Gen­er­al Practitioners.
  • Work­ing with stake­hold­ers in CAL­HN and RMCLHN to improve patient expe­ri­ences for region­al res­i­dents need­ing urgent men­tal health care.
  • Review of Head Strike statewide mod­el of care.
  • Recruit­ment of a new Clin­i­cal Lead.
Statewide Urgent Care Clinical Network Steering Committee
Eleanor Wil­son
Gen­er­al Prac­ti­tion­er, Wom­en’s and Chil­dren’s Health Network
Alice Bourke
Lead Geri­atric Med­i­cine, Roy­al Ade­laide Hospital
Andrew Tay­lor
Nurse Unit Man­ag­er, Emer­gency Depart­ment, Port Pirie Hospital
Emi­ly Roxburgh
Gen­er­al Prac­ti­tion­er, Belair
Fiona Margie
Nurs­ing Direc­tor, Wom­en’s and Chil­dren’s Health Network
Jane Pap­pin
Pop up Com­mu­ni­ty Care Provider
John Williams
Gen­er­al Prac­ti­tion­er, Port Lincoln
Kate Clarke
Oper­a­tions Man­ag­er, SA Ambu­lance Service
Lyn White­way
Con­sumer Representative

Mal­colm Higgins
Emer­gency Physi­cian, Wom­en’s and Chil­dren’s Health Network
Dr Car­o­line Phegan
EDMS, River­land Mallee Coorong Local Health Network
Katie Maio­lo
Net­works Pro­gram Direc­tor, Com­mis­sion on Excel­lence and Inno­va­tion in Health
Helen Chalmers (ex-offi­cio)

Exec­u­tive Direc­tor, Health Ser­vices Pro­grams and Fund­ing, Depart­ment for Health and Wellbeing
Jeanette Wal­ters (ex-offi­cio)
Exec­u­tive Direc­tor, Inte­grat­ed Care Sys­tems, Well­be­ing SA

Statewide Urgent Care Clin­i­cal Net­work Vision

Our aims are to improve access to urgent care for:

  • con­sumers aged over 75
  • those suf­fer­ing from men­tal health emergencies
  • peo­ple liv­ing in rur­al areas who require ser­vices in metro areas

We’ll do this by col­lab­o­rat­ing with rel­e­vant health­care pro­fes­sionals to find the right care in the right place at the right time.

Statewide Urgent Care Net­work Goals

We’re com­mit­ted to pro­vid­ing urgent, unex­pect­ed, non-life threat­ening care that is based on peo­ples’ expe­riences, that is:

  • con­sumer centred
  • achieved by col­lab­o­rat­ing with the rel­e­vant health­care professionals
  • results in clin­i­cal­ly appro­pri­ate care at the right place in the right timeframe
  • links the con­sumer into appro­pri­ate fol­low up services.

Additional Documents and Information

Have a question?

Or want to know more about the Urgent Care Statewide Clin­i­cal Net­work?
Please email CEIHUrgentcare@​sa.​gov.​au