Commission on Excellence and Innovation in Health

Leading Innovation Interface Connections (LIINC+)

LIINC+ helps improve connections across South Australia’s health system to support more coordinated care, reduce unnecessary administrative burden and improve patient and system outcomes.

About LIINC+

Lead­ing Inno­va­tion Inter­face Con­nec­tions (LIINC+) is a Com­mis­sion on Excel­lence and Inno­va­tion in Health (CEIH) pro­gram that helps dif­fer­ent parts of South Australia’s health sys­tem work togeth­er more effectively. 

LIINC+ works with hos­pi­tals, gen­er­al prac­tices and com­mu­ni­ty health ser­vices to devel­op, test and eval­u­ate ways to improve care. 

The pro­gram uses research, infor­ma­tion and dig­i­tal tech­nol­o­gy to address chal­lenges faced by patients, clin­i­cians and health services.

Why con­nect­ed care matters

Patients often receive care from sev­er­al health ser­vices. When infor­ma­tion isn’t shared between ser­vices, health pro­fes­sion­als may not know that a patient has been admit­ted or dis­charged, or that their treat­ment has changed.

This can delay fol­low-up care, cre­ate extra admin­is­tra­tive work and make it hard­er for patients to nav­i­gate the system.

LIINC+ tests ways to address these gaps by supporting: 

  • safer tran­si­tions between services
  • time­ly access to rel­e­vant information
  • bet­ter coor­di­na­tion of care.

Our work

We work with health and research part­ners to explore and test ways to improve infor­ma­tion shar­ing, coor­di­na­tion and care across the health system.

Regional Care Connect

Region­al Care Con­nect was a pilot that test­ed ways to improve coor­di­na­tion between hos­pi­tal, gen­er­al prac­tice and vir­tu­al care services. 

The pilot brought togeth­er a region­al gen­er­al prac­tice, the Com­mu­ni­ty Engage­ment Project and the SA Vir­tu­al Clin­i­cal Care ser­vice. It used hos­pi­tal dis­charge infor­ma­tion and clin­i­cal risk indi­ca­tors to help iden­ti­fy patients who may ben­e­fit from addi­tion­al fol­low-up and vir­tu­al care.

Fur­ther work is explor­ing oppor­tu­ni­ties for research, pub­li­ca­tion and eval­u­a­tion. The find­ings may help inform future deci­sions about the model’s use and investment.

Improving information sharing after hospital care

We’re work­ing with health ser­vices, gen­er­al prac­tices and res­i­den­tial aged care providers to improve how clin­i­cal infor­ma­tion is shared when patients move from hos­pi­tal to com­mu­ni­ty-based care.

Cur­rent work includes improv­ing how dis­charge infor­ma­tion is sent elec­tron­i­cal­ly and devel­op­ing tools to help gen­er­al prac­tices iden­ti­fy and fol­low up patients after hos­pi­tal care.

Connecting hospital and general practice information

We’re explor­ing how hos­pi­tal and gen­er­al prac­tice infor­ma­tion can be bet­ter con­nect­ed and used appro­pri­ate­ly to sup­port patient care.

This work includes explor­ing how infor­ma­tion can be linked to sup­port bet­ter con­ti­nu­ity of care, shared-care plan­ning, research and future health-sys­tem improvement.

Making Advance Care Directives more visible

We’re explor­ing ways to improve the vis­i­bil­i­ty of Advance Care Direc­tives when peo­ple move between care settings. 

These direc­tives record a person’s pref­er­ences for their future care. Mak­ing them eas­i­er for health pro­fes­sion­als to access could help sup­port deci­sions that bet­ter reflect a person’s wishes.

Turning women’s health research into better care

We’re work­ing with research and clin­i­cal part­ners to turn promis­ing women’s health research into prac­ti­cal improvements.

Cur­rent work includes sup­port­ing endometrio­sis research, diag­nos­tic inno­va­tion and the devel­op­ment of approach­es that could improve access to ear­li­er diag­no­sis and care.

Have a question?

For more infor­ma­tion about LIINC+, con­tact us at ceih@​sa.​gov.​au.