A South Australian program is helping people receiving cancer treatment feel more supported throughout treatment and avoid unnecessary hospital visits.
Since commencing at Flinders Medical Centre in September 2024, PREPARES (Electronic Patient REPorted Outcome MeAsures for REmote Symptom Monitoring) has helped patients stay connected with their care team between appointments through regular digital symptom monitoring using patient-reported outcome measures (PROMs).
Patients enrolled in the PREPARES program complete a short weekly online survey about their symptoms such as pain, nausea, sleep issues and mood. Responses are reviewed by healthcare teams through a secure digital platform. All responses are triaged and assessed, with personalised follow up when symptoms worsen or additional support is needed. This helps clinicians provide timely care between appointments and identify any concerns at an earlier rate.
To date, 160 patients have enrolled in the program. Initial evaluation shows strong patient support, with 97 per cent saying the system was easy to use, 93 per cent reporting it helped them feel more in control of their care, and 89 per cent saying they would recommend the program to others. PREPARES participants were around 10 per cent less likely to attend an emergency department or require hospitalisation, highlighting the potential for remote symptom monitoring to improve outcomes for patients whilst reducing pressure on the health system.
PREPARES is one example of how innovative models of care help shape a more responsive and sustainable approach to cancer care in South Australia. It supports SACCaN’s commitment to improving care coordination, navigation and equitable access to cancer care across South Australia. By helping patients stay connected to their care team between appointments, the program provides another pathway for patients to access timely support when they need it.
As PREPARES expands, to other metropolitan hospitals and regional areas it will explore how PROMs can be used in regional South Australia. PREPARES will apply these learnings to reduce barriers to care and ensure more South Australians can access more consistent cancer care across South Australia.