Commission on Excellence and Innovation in Health

PREPARES is helping South Australians with cancer stay connected to care during treatment

17 Sept 2026

The unrecognizeable medical staff uses digital tablet to review medical chart.

A South Aus­tralian pro­gram is help­ing peo­ple receiv­ing can­cer treat­ment feel more sup­port­ed through­out treat­ment and avoid unnec­es­sary hos­pi­tal visits. 

Since com­menc­ing at Flinders Med­ical Cen­tre in Sep­tem­ber 2024, PRE­PARES (Elec­tron­ic Patient REPort­ed Out­come MeAsures for REmote Symp­tom Mon­i­tor­ing) has helped patients stay con­nect­ed with their care team between appoint­ments through reg­u­lar dig­i­tal symp­tom mon­i­tor­ing using patient-report­ed out­come mea­sures (PROMs).

Patients enrolled in the PRE­PARES pro­gram com­plete a short week­ly online sur­vey about their symp­toms such as pain, nau­sea, sleep issues and mood. Respons­es are reviewed by health­care teams through a secure dig­i­tal plat­form. All respons­es are triaged and assessed, with per­son­alised fol­low up when symp­toms wors­en or addi­tion­al sup­port is need­ed. This helps clin­i­cians pro­vide time­ly care between appoint­ments and iden­ti­fy any con­cerns at an ear­li­er rate. 

To date, 160 patients have enrolled in the pro­gram. Ini­tial eval­u­a­tion shows strong patient sup­port, with 97 per cent say­ing the sys­tem was easy to use, 93 per cent report­ing it helped them feel more in con­trol of their care, and 89 per cent say­ing they would rec­om­mend the pro­gram to oth­ers. PRE­PARES par­tic­i­pants were around 10 per cent less like­ly to attend an emer­gency depart­ment or require hos­pi­tal­i­sa­tion, high­light­ing the poten­tial for remote symp­tom mon­i­tor­ing to improve out­comes for patients whilst reduc­ing pres­sure on the health system. 

PRE­PARES is one exam­ple of how inno­v­a­tive mod­els of care help shape a more respon­sive and sus­tain­able approach to can­cer care in South Aus­tralia. It sup­ports SACCaN’s com­mit­ment to improv­ing care coor­di­na­tion, nav­i­ga­tion and equi­table access to can­cer care across South Aus­tralia. By help­ing patients stay con­nect­ed to their care team between appoint­ments, the pro­gram pro­vides anoth­er path­way for patients to access time­ly sup­port when they need it. 

As PRE­PARES expands, to oth­er met­ro­pol­i­tan hos­pi­tals and region­al areas it will explore how PROMs can be used in region­al South Aus­tralia. PRE­PARES will apply these learn­ings to reduce bar­ri­ers to care and ensure more South Aus­tralians can access more con­sis­tent can­cer care across South Australia.