Social Media Terms of Use

To review our Social Media Terms of Use, please read below or see, CEIH Social Media Pub­lic Terms of Use 2022 (257 KB, PDF).

Social Media Terms of Use

The Com­mis­sion on Excel­lence and Inno­va­tion in Health (CEIH) uses social media chan­nels to dis­trib­ute infor­ma­tion to the com­mu­ni­ty.
This includes:

  • news
  • events
  • updates and announcements
  • depart­ment programs.

Man­age­ment

The Com­mis­sion on Excel­lence and Inno­va­tion in Health social media chan­nels are man­aged and oper­at­ed by the Com­mu­ni­ca­tions division.

Cur­rent­ly the depart­ment manages:

Respond­ing to enquiries and moderation

The Com­mis­sion on Excel­lence and Inno­va­tion in Health social media accounts are mon­i­tored dur­ing busi­ness hours Mon­day-Fri­day, 9am to 5pm exclud­ing pub­lic hol­i­days. Accounts may also be inter­mit­tent­ly mon­i­tored out­side of busi­ness hours sub­ject to staff avail­abil­i­ty and busi­ness needs (for exam­ple, emer­gency management).

Com­ments may be dis­abled on posts dur­ing out of hours or when resources are unavailable.

Com­mis­sion on Excel­lence and Inno­va­tion in Health will respond to enquiries and direct mes­sages sent to our social media accounts in the same man­ner as the depart­ment responds to emails and oth­er cus­tomer ser­vice mes­sages. Social media respons­es may be rel­a­tive­ly infor­mal and links to spe­cif­ic / expand­ed infor­ma­tion will be provided.

Terms of Use

While Com­mis­sion on Excel­lence and Inno­va­tion in Health wel­comes ques­tions and rel­e­vant com­men­tary on our social media pages, we expect users to be respect­ful of the site and oth­er users.

Com­mis­sion on Excel­lence and Inno­va­tion in Health reserves the right to remove any con­tent that does not com­ply with our Social Media Pol­i­cy Terms of Use. This includes com­ments, replies or direct mes­sages that:

  • abuse, harass or threat­en others
  • con­tain mis­lead­ing, decep­tive, false, defam­a­to­ry or libel­lous content
  • could be con­sid­ered prej­u­di­cial, racist or inflammatory
  • are con­sid­ered spam
  • imper­son­ate or false­ly rep­re­sent a per­son or entity
  • infringe on the intel­lec­tu­al prop­er­ty rights of others
  • pro­mote sale of prod­ucts or ser­vices for any com­mer­cial pur­pose unless you have our writ­ten con­sent to do so
  • con­tain per­son­al infor­ma­tion (email address­es, phone num­bers or pri­vate addresses).

Fol­low­ing and sharing

Com­mis­sion on Excel­lence and Inno­va­tion in Health may like, share or re-pub­lish con­tent out­side of our reg­u­lar port­fo­lio. This does not con­sti­tute endorse­ment of content.
Sim­i­lar­ly, we may choose to fol­low oth­er organ­i­sa­tions or indi­vid­u­als. Being fol­lowed by Com­mis­sion on Excel­lence and Inno­va­tion in Health social media chan­nels does not imply endorse­ment of any kind.

Link short­en­ing

Unless they are already very short Com­mis­sion on Excel­lence and Inno­va­tion in Health may short­en Uni­form Resource Loca­tors (URLs) with com­mon­ly-used link com­press­ing ser­vices, such as Bit­ly or Hootsuite’s ow​.ly.

Pri­va­cy

In accor­dance with South Aus­tralian Gov­ern­ment State Records Act 1997 and The Archives Act 1983 all social media con­tent will be record­ed and archived, as part of leg­isla­tive require­ments for Gov­ern­ment of South Aus­tralia record keeping.

Dis­claimer

The infor­ma­tion pro­vid­ed through Com­mis­sion on Excel­lence and Inno­va­tion in Health social media accounts is pre­sent­ed by the depart­ment for the pur­pose of dis­sem­i­nat­ing infor­ma­tion for the ben­e­fit of the public. 
While all efforts are made to ensure the accu­ra­cy of the infor­ma­tion pre­sent­ed, the depart­ment does not make any rep­re­sen­ta­tion or war­ran­ty about the accu­ra­cy, reli­a­bil­i­ty, cur­ren­cy or com­plete­ness of any mate­r­i­al pro­vid­ed via our social media accounts.

Accep­tance of Terms of Use

By fol­low­ing or post­ing to Com­mis­sion on Excel­lence and Inno­va­tion in Health social media accounts, includ­ing com­ments or mes­sages, you are adher­ing to these terms of use.
Any repeat­ed vio­la­tions to our Social Media Pol­i­cy Terms of Use will result in the user being blocked or banned from access­ing Com­mis­sion on Excel­lence and Inno­va­tion in Health man­aged social media accounts.