Consumer and Clinical Partnerships

Katie Billing

Executive Director Consumer and Clinical Partnerships

Katie is a pub­lic sec­tor leader with a proven record in dri­ving suc­cess through part­ner­ships and col­lab­o­ra­tion, build­ing robust rela­tion­ships and net­works across the pub­lic sec­tor and com­mu­ni­ty. She holds Gen­er­al and Emer­gency Nurs­ing qual­i­fi­ca­tions attained through Flinders Uni­ver­si­ty in SA and an Exec­u­tive Mas­ter of Pub­lic Admin­is­tra­tion thought the Aus­tralian and New Zealand School of Gov­ern­ment (ANZ­SOG) and Monash Uni. 

With 25 years expe­ri­ence in South Aus­trali­a’s health sec­tor, Katie has made sig­nif­i­cant con­tri­bu­tions across a range of nurs­ing roles, includ­ing emer­gency depart­ments, gen­er­al wards, and aged care in both region­al and metro set­tings. Her exten­sive back­ground encom­pass­es clin­i­cal lead­er­ship, where she has spear­head­ed major sys­tem changes such as hos­pi­tal rede­vel­op­ment projects and the imple­men­ta­tion of elec­tron­ic med­ical records (eMR), and sys­tem lev­el strate­gic lead­er­ship apply­ing sys­tems think­ing to the most com­plex chal­lenges faced by ser­vice providers.

Katie is pas­sion­ate about work­force well­be­ing, envi­ron­men­tal suit­abil­i­ty and equi­ty and doing bet­ter to improve these across the bound­aries of gov­ern­ment enti­ties in the deliv­ery of all pub­lic programs. 

Justin Chai

Project Manager

Justin is a neu­ro­log­i­cal phys­io­ther­a­pist with over a decade of expe­ri­ence work­ing in clin­i­cal reha­bil­i­ta­tion and more recent­ly in oper­a­tional man­age­ment with SA Health. He is pas­sion­ate about embrac­ing inno­v­a­tive ways to address the myr­i­ad of chal­lenges fac­ing the health sys­tem to ulti­mate­ly effect sus­tain­able, scal­able and pos­i­tive change to patient health out­comes. His oth­er work inter­ests also include lead­er­ship mod­els, high-per­for­mance work sys­tems and strate­gies to facil­i­tate effec­tive organ­i­sa­tion­al change. Out­side of work, he enjoys film, music and videog­ra­phy; cook­ing and gas­tron­o­my; and shar­ing life with fam­i­ly and friends.

Anthea Hamilton

Implementation Manager, Statewide Patient Reported Measures Program

Anthea’s 15 years in the health sec­tor has includ­ed man­ag­ing a state-wide clin­i­cal net­work, and she has par­tic­u­lar­ly enjoyed work­ing with clin­i­cians and con­sumers in lead­ing ser­vice improve­ment projects and see­ing the results of this work. In a pre­vi­ous life Anthea was a con­cert event man­ag­er (there are some amus­ing sto­ries!), but her favourite events these days are vis­it­ing our hills wineries.

Sarina Kondapuram

Program Support Officer, Statewide Patient Reported Measures Program

Sari­na is new to health but has worked for the Depart­ment of Cor­rec­tion­al Ser­vices since 2016. She has a lot of expe­ri­ence work­ing in pri­vate sec­tor in roles such as project man­age­ment, report­ing and cus­tomer ser­vice. If she isn’t at work, then she loves to trav­el. Sari­na is also our res­i­dent office food­ie who loves cook­ing new dish­es. Any requests?

Katie Maiolo

Networks Program Director

Katie has worked in health for 15 years with the last 12 of those being in SA Health. A nurse manger orig­i­nal­ly, Katie also has a strong back­ground in Elec­tron­ic Med­ical Record (EMR) projects and clin­i­cal data man­age­ment, specif­i­cal­ly in secu­ri­ty and gov­er­nance. Katie has a pas­sion for estab­lish­ing effec­tive process­es that are patient-cen­tred with qual­i­ty out­comes. Out­side of work Katie enjoys water ski­ing on the Mur­ray and gin tastings.