Our team

Hayley Ball

Cardiac Care Clinical Consultant

Hay­ley is a pas­sion­ate nurs­ing pro­fes­sion­al with over 20 years’ expe­ri­ence in clin­i­cal care, edu­ca­tion, and lead­er­ship across South Aus­tralia. She cur­rent­ly works as a Car­diac Net­work Advi­sor, lead­ing statewide ini­tia­tives to improve car­diac care that enhances patient out­comes. Hayley’s strong foun­da­tion in car­dio­tho­racic inten­sive care, car­di­ol­o­gy and res­pi­ra­to­ry nurs­ing and oth­er role as a pro­gram nurse edu­ca­tor, means that she brings deep exper­tise in com­plex patient man­age­ment and qual­i­ty improve­ment. Out­side of work, she enjoys trav­el, hik­ing, and fam­i­ly adven­tures with her hus­band and two kids — whether it’s camp­ing under the stars or cook­ing up feasts with friends.

Heather Baron

Networks Program Director

Heather began her career as an allied health clin­i­cian in speech pathol­o­gy, work­ing across a range of ter­tiary and com­mu­ni­ty-based ser­vices. She has since held a vari­ety of senior pro­fes­sion­al and oper­a­tional lead­er­ship roles across com­mu­ni­ty, hos­pi­tal and cor­po­rate set­tings in the pub­lic health system.

Heather enjoys both big-pic­ture strate­gic work and the detail of day-to-day oper­a­tions that all seek to make a dif­fer­ence in the way our health sys­tem oper­ates to improve out­comes for consumers. 

Out­side of work she enjoys spend­ing time with fam­i­ly and friends, going to the gym, read­ing and gardening.

Iain Bertram

Senior Data Scientist

Before join­ing The CEIH Iain spent his time using machine learn­ing on extreme­ly big data sets to inves­ti­gate the fun­da­men­tal prop­er­ties of the Uni­verse, such as the struc­ture of the pro­ton, ​“Why is the uni­verse made of mat­ter instead of anti­mat­ter?”, and is there some­thing weird lurk­ing just beyond reach. Iain is now using this expe­ri­ence to use machine learn­ing to improve health out­comes in South Aus­tralia. Away from the office, Iain enjoys walk­ing in the Ade­laide Hills, los­ing him­self in a good book, and deli­cious food.

Katie Billing

Executive Director Consumer and Clinical Partnerships

Katie has worked in the health sec­tor in SA for over 20 years as a nurse in ED, gen­er­al areas and aged care. She has also worked in clin­i­cal lead­er­ship and led major sys­tem change includ­ing hos­pi­tal rede­vel­op­ment and eMR projects. Her pas­sions include well designed process­es, good gov­er­nance, build­ing equi­ty into the sys­tem, wine and choco­late, but she will def­i­nite­ly take a pass on liquorice.

Jodie Bowman

Principal Project Officer – Workforce Wellbeing Partnerships

Jodie Bow­man is a reg­is­tered nurse with 30 years of expe­ri­ence in nurs­ing prac­tice and clin­i­cal lead­er­ship. Her back­ground spans health pro­mo­tion, nurs­ing infor­mat­ics, ros­ter­ing, aged care man­age­ment, and serv­ing as a direc­tor of nurs­ing across a num­ber of coun­try hos­pi­tals. After relo­cat­ing to Ade­laide, she joined CEIH’s work­force well­be­ing part­ner­ships team, tack­ling process­es and actions to pro­tect and pro­mote the well­be­ing of health­care staff. Jodie has recent­ly deep­ened her exper­tise in good work design, apply­ing these prin­ci­ples to the health sec­tor. Out­side of work, she enjoys walk­ing her dogs, spend­ing time with fam­i­ly, and fol­low­ing sports.

Laticia Bruce

Project Officer

Lati­cia is a health­care oper­a­tions pro­fes­sion­al with expe­ri­ence in pub­lic health, dig­i­tal inno­va­tion, and clin­i­cal project deliv­ery. At CEIH, she sup­ports statewide ini­tia­tives like the LIINC+ Pro­gram, improv­ing care tran­si­tions across hos­pi­tals, aged care, and gen­er­al prac­tice. With strengths in project man­age­ment, stake­hold­er engage­ment, and data-informed plan­ning, she brings a sys­tems-think­ing approach to col­lab­o­ra­tive, cross-sec­tor solu­tions. Lati­cia is also Deputy Chair of the SA Health Young Pro­fes­sion­als Group, cham­pi­oning future health lead­ers. Out­side work, she enjoys time with loved ones, choco­late, wine, cre­ative dig­i­tal projects, and hands-on home ren­o­va­tions — a future Block­head in the making!

Justin Chai

Project Manager

Justin is a neu­ro­log­i­cal phys­io­ther­a­pist with over a decade of expe­ri­ence work­ing in clin­i­cal reha­bil­i­ta­tion and more recent­ly in oper­a­tional man­age­ment with SA Health. He is pas­sion­ate about embrac­ing inno­v­a­tive ways to address the myr­i­ad of chal­lenges fac­ing the health sys­tem to ulti­mate­ly effect sus­tain­able, scal­able and pos­i­tive change to patient health out­comes. His oth­er work inter­ests also include lead­er­ship mod­els, high-per­for­mance work sys­tems and strate­gies to facil­i­tate effec­tive organ­i­sa­tion­al change. Out­side of work, he enjoys film, music and videog­ra­phy; cook­ing and gas­tron­o­my; and shar­ing life with fam­i­ly and friends.

Lou de Booij

Project Manager

Lou has worked in Health­care for over 17 years. She under­took her nurs­ing train­ing in The Nether­lands, then packed up and moved to Aus­tralia. Her wide range of nurs­ing expe­ri­ence includes aged‑, sur­gi­cal- and acute care but Lou spent most of her career in the emer­gency depart­ment. In 2017, she jumped ship to the Out­pa­tient care set­ting where she stream­lined refer­ral man­age­ment process­es and worked as a Project Man­ag­er. Lou has a strong pas­sion to dri­ve inno­va­tion in health­care to improve qual­i­ty of care pro­vid­ed, stream­line care path­ways which will enable a pos­i­tive health care expe­ri­ence for the con­sumer and empow­er­ing con­sumers to feel they are in charge of their health. Lou is a well-estab­lished yogi, she loves to be active and out­doors, prefer­ably climb­ing a rock or two and spend time with her fam­i­ly and friends. 

Zora Doukas

Business Operations Manager

Zora has almost 2 decades expe­ri­ence in the pub­lic sec­tor, most­ly in Min­is­te­r­i­al Offices and man­age­ment roles. She has a pas­sion for estab­lish­ing excel­lent busi­ness struc­ture and effec­tive process­es that are stream­lined and achieve out­comes. Zora also loves work­ing with peo­ple and cre­at­ing pos­i­tive team cul­ture. Out­side of work Zora has a pas­sion for music, trav­el, cook­ing (need­less to say has a sweet-tooth) and vol­un­teers her time on com­mu­ni­ty radio which she finds reward­ing and fun.

Anthea Hamilton

Implementation Manager, Statewide Patient Reported Measures Program

Anthea’s 15 years in the health sec­tor has includ­ed man­ag­ing a state-wide clin­i­cal net­work, and she has par­tic­u­lar­ly enjoyed work­ing with clin­i­cians and con­sumers in lead­ing ser­vice improve­ment projects and see­ing the results of this work. In a pre­vi­ous life Anthea was a con­cert event man­ag­er (there are some amus­ing sto­ries!), but her favourite events these days are vis­it­ing our hills wineries.

Tina Hardin

Executive Director, Clinical Informatics

Tina Hardin has worked for almost 20 years as a future think­ing data ana­lyst with a pas­sion for using data and tech­nol­o­gy to inform excel­lence in clin­i­cal care. She has led a range of busi­ness intel­li­gence relat­ed projects and has a weak­ness for cats and lasagne, which might make her the human form of Garfield?

Cally Jennings

Project Manager

Cal­ly has inter­na­tion­al expe­ri­ence work­ing in health pro­mo­tion with­in gov­ern­ment, aca­d­e­m­ic, and non-gov­ern­ment set­tings. Com­plet­ing a PhD at CQUni­ver­si­ty Aus­tralia in the area of health pro­mo­tion through phys­i­cal activ­i­ty, she has expe­ri­ence work­ing across a vari­ety of health areas, includ­ing men­tal health (youth and adult), alco­hol and oth­er drug, phys­i­cal activ­i­ty, nutri­tion, abo­rig­i­nal health, employ­ment sup­port and home­less­ness. Cal­ly is pas­sion­ate about work­ing in part­ner­ship with con­sumers and stake­hold­ers and embed­ding imple­men­ta­tion research prac­tices into health­care with the aim of dri­ving con­tin­u­ous improve­ments and inno­va­tion. Out­side of work Cal­ly loves spend­ing time with her fam­i­ly, enjoy­ing good food and stay­ing active.

Sarina Kondapuram

Program Support Officer, Statewide Patient Reported Measures Program

Sari­na is new to health but has worked for the Depart­ment of Cor­rec­tion­al Ser­vices since 2016. She has a lot of expe­ri­ence work­ing in pri­vate sec­tor in roles such as project man­age­ment, report­ing and cus­tomer ser­vice. If she isn’t at work, then she loves to trav­el. Sari­na is also our res­i­dent office food­ie who loves cook­ing new dish­es. Any requests?

Madeline Little

Partnerships Project Support Officer

Made­line is new to the health sec­tor but brings near­ly a decade of expe­ri­ence in the pri­vate sec­tor, where she’s worked across a range of cre­ative and project man­age­ment roles — includ­ing as a Brand Man­ag­er and Prod­uct Coor­di­na­tor. Made­line is excit­ed to apply her skills in a new con­text and con­tribute to improv­ing health out­comes in South Aus­tralia. When she’s not wran­gling projects, you’ll like­ly find her at the pot­tery wheel — she’s a com­mit­tee mem­ber at Australia’s old­est pot­tery club — or at home with her res­cue cat, Tortellini. 

Katie Maiolo

Networks Program Director

Katie has worked in health for 15 years with the last 12 of those being in SA Health. A nurse manger orig­i­nal­ly, Katie also has a strong back­ground in Elec­tron­ic Med­ical Record (EMR) projects and clin­i­cal data man­age­ment, specif­i­cal­ly in secu­ri­ty and gov­er­nance. Katie has a pas­sion for estab­lish­ing effec­tive process­es that are patient-cen­tred with qual­i­ty out­comes. Out­side of work Katie enjoys water ski­ing on the Mur­ray and gin tastings. 

Keith McNeil

Commissioner

Pro­fes­sor Kei­th McNeil is a health­care pow­er­house with a 42-year career spent on the front­lines of patient care and inno­va­tion.

Kei­th joined us from his posi­tion as Chief Med­ical Offi­cer of Queens­land Health.

He has pre­vi­ous­ly served in a num­ber of senior lead­er­ship roles in the health sec­tor, includ­ing Chief Clin­i­cal Infor­ma­tion Offi­cer roles in the NHS and Queens­land, hos­pi­tal and health ser­vice CEO roles in Queens­land and Cam­bridge UK, and as Act­ing Deputy Direc­tor Gen­er­al of Clin­i­cal Excel­lence Queensland.

Maxwell Mussared

Data Scientist and Analyst

Max worked at the Depart­ment for Health and Well­be­ing upgrad­ing IT sys­tems and improv­ing data col­lec­tion, report­ing and ana­lyt­ics capa­bil­i­ties. He comes from a back­ground in sta­tis­tics and data sci­ence, hav­ing worked for the Aus­tralian Bureau of Sta­tis­tics devel­op­ing new meth­ods to get the best insights from data, by using sta­tis­ti­cal and machine learn­ing meth­ods. Max is pas­sion­ate about using data to get the best out­comes from our health sys­tem and make a pos­i­tive impact on peo­ple’s lives.

Out­side of work you can find him in the gar­den dig­ging for worms, or out on the rug­by pitch (often face down in the mud, inad­ver­tent­ly dig­ging for worms!).

Monica Novick

Partnerships Program Director

Mon­i­ca has over 30 years expe­ri­ence in the health and com­mu­ni­ty sec­tor, work­ing across local, state and com­mon­wealth in health and com­mu­ni­ty ser­vice pol­i­cy, gov­er­nance and reform. She is pas­sion­ate about part­ner­ship, col­lab­o­ra­tion and inte­gra­tion to deliv­er bet­ter out­comes for con­sumers and how we inno­vate and embed change in the won­der­ful­ly chal­leng­ing and com­plex sys­tem that is health. Out­side of work, she enjoys time with her yoga, book read­ing, walk­ing and good eat­ing com­mu­ni­ties of prac­tice and lazy week­ends pre­tend­ing to be a ded­i­cat­ed gar­den­er whilst con­tem­plat­ing where to trav­el next.

Scott Pointon

User Interface/Experience Developer

Scott can often be found at the water cool­er talk­ing about the lat­est UX prin­ci­ples to any­one who’ll lis­ten. He brings 20 years of expe­ri­ence in IT, Com­mu­ni­ca­tions and Dig­i­tal roles in gov­ern­ment and has deliv­ered a range of suc­cess­ful cus­tomer-first dig­i­tal solu­tions. Whether it’s design­ing a dash­board, web appli­ca­tion, or giv­ing advice on the best tech­nique for bicep curls, Scot­t’s enthu­si­asm and ded­i­ca­tion guar­an­tees he’ll get the best out­comes for his cus­tomers. He puts the ​‘you’ in UX.

Annie Simpson

Innovation Project Officer

Annie’s pro­fes­sion­al expe­ri­ence is var­ied across sec­tors, most promi­nent­ly in health and med­ical inno­va­tion with­in gov­ern­ment. With a bach­e­lors in health and med­ical sci­ences (advanced) from the Uni­ver­si­ty of Ade­laide, and a post grad­u­ate cer­tifi­cate in pub­lic health from the Uni­ver­si­ty of Queens­land, her knowl­edge inter­sects between health, inno­va­tion, and entre­pre­neur­ship. Out­side of work Annie loves going to the beach, sip­ping a glass of wine, and spend­ing time with her very cute cavoo­dle, Scooby.

Bianca Srpek

Executive Support Officer

Bian­ca joins the CEIH team from the Wom­en’s and Chil­dren’s Health Net­work, where she worked as an Admin­is­tra­tion Assis­tant with­in Sur­gi­cal Ser­vices for over three years. Pri­or to this, she start­ed her work­ing jour­ney back in 2017, com­plet­ing a trainee­ship through Jobs 4 Youth and com­menc­ing as a trainee with TechIn­SA. She loves spend­ing her free time with fam­i­ly and friends indulging in a wine or two, as well as vis­it­ing her hol­i­day home on the Yorke Penin­su­la or trav­el­ling to the South East.

Georgina Szabo

Data Scientist

Pri­or to join­ing CEIH, Georgie worked for the Depart­ment for Cor­rec­tion­al Ser­vices trans­form­ing how they used data to meet key strate­gic and oper­a­tional objec­tives. Before dis­cov­er­ing a love of data and study­ing a Mas­ter of Data Sci­ence, she worked as a Reg­is­tered Nurse across the pub­lic and pri­vate health sec­tors. Her nurs­ing back­ground includes roles in peri­op­er­a­tive and pri­ma­ry health nurs­ing, and her claim to fame is admin­is­ter­ing the 50,000^th COVID vac­ci­na­tion at the Wayville vac­ci­na­tion clin­ic, fea­tured in the Adver­tis­er news­pa­per. Georgie is excit­ed to now be com­bin­ing her data sci­ence skills and clin­i­cal back­ground to tack­le the chal­lenges fac­ing the South Aus­tralian health­care sys­tem. Out­side of work she enjoys cook­ing, train­ing for fun runs and buy­ing too many houseplants. 

Sofia Tsoukalas

Project Manager

Sofia has worked in Patient Admin­is­tra­tive (PAS) roles with­in the Pub­lic Health sec­tor for over 20 years, bring­ing expe­ri­ence in Patient Admin­is­tra­tion process­es in areas such as Med­ical Record Man­age­ment, Elec­tive Surgery Man­age­ment and Admit­ted Patient Care. Sofia recent­ly led a Patient Admin­is­tra­tion team as part of the imple­men­ta­tion of the Elec­tron­ic Med­ical Record (EMR) project and has a pas­sion for patient data integri­ty and nur­tur­ing a shared appre­ci­a­tion of its impor­tance. In her per­son­al time, she loves trav­el­ling, shop­ping and spend­ing time with fam­i­ly and friends. 

Joanna Vlachos

Assistant Project Officer

Joan­na has more than a decade expe­ri­ence at SA Health work­ing in project sup­port roles with clin­i­cians and con­sumers in a vari­ety of areas. She is dri­ven by her pas­sion to improve the health and well­be­ing of oth­ers to con­tribute to ser­vice improve­ment projects. She also has a degree in Social Sci­ence and has a pas­sion for improv­ing men­tal health out­comes. Out­side of work she enjoys spend­ing time with fam­i­ly and friends over some good food and a G&T.

Isla Woidt

Manager, Workplace Wellbeing Partnerships

Isla is a work­place health and well­be­ing spe­cial­ist with near­ly 20 years of expe­ri­ence dri­ving change across pub­lic, pri­vate, and non­prof­it sec­tors. With qual­i­fi­ca­tions in pub­lic health, health pro­mo­tion, and busi­ness man­age­ment, she’s pas­sion­ate about cre­at­ing strate­gies that enhance health, safe­ty, and well­be­ing out­comes. Isla played a key role in shap­ing South Australia’s Healthy Work­place Strat­e­gy and estab­lish­ing the SA Col­lab­o­ra­tive Part­ner­ship for Work­place Health and Well­be­ing. Out­side of work, she loves trav­el and beach days with her hus­band, two kids, and their dog, Ella.