We often talk about healthcare ‘pathways’. What if instead of pathways we built freeways?
A “pathway” conjures up images of a sidewalk or a trail winding indirectly without a clear endpoint. Freeways instead, are designed for a purpose, constructed to meet specific criteria and reinforced with safety measures and monitoring based on evidence.
A freeway that is designed through expert consultation, constructed to the agreed criteria and surrounded by safety guards and monitoring to sustain and improve its delivery is the goal across our health care system.
The transition through health care often feels like a track up the side of a mountain for consumers and care providers alike. This is why the CEIH and Urgent Care Statewide Clinical Network (SCN) have been leading a conversation across South Australia to help our health community better understand which pathways need an uplift to improve their capacity and efficacy.
After working alongside the team at the South Australian Virtual Care Service (SAVCS), through design and planning, we are excited to announce that CEIH are officially partnering to:
- Facilitate workflow re-design to enable safe, sustainable “freeway” models — created for people needing admission directly to hospital and senior specialist support for SAAS crews on-scene and clinicians outside of the major city hospitals.
- Build a community of clinical and consumer leadership to support the SAVCS, through the Urgent Care Statewide Clinical Network.
- Provide additional insights and analysis on system impact of new interventions to enable it to grow as a learning health system. This will include insights needed to drive strategy, assess impact, and support augmented clinical decision support.
- Develop algorithms where the opportunity to predict and provide recommendations for actions is identified.
The CEIH Urgent Care team and the operational clinical leads in the SAVCS will partner through the already established Living Lab. Together CEIH and SAVCS are excited to deeply understand the context, identify opportunities, redesign the workflows, and support care providers to embed these in practice and in the learning model.
Have an idea or a problem you’re trying to solve to better healthcare for South Australians? We’d like to hear from you — contact us.
Image Credit: SA Virtual Care Service