Commission on Excellence and Innovation in Health

Statewide Patient Reported Measures

Capturing patients’ perspectives of their own health and experiences.

What is it?

The PRMs Program seeks to empower patients to tell healthcare professionals about the impact of their health condition on their life, quality of life and their experience of the health system.

The PRMs Program will provide a standardised approach across the state for the systematic collection, analysis and timely reporting of PROMs and PREMs.

  • PROMs: Patient-reported outcome measures (PROMs) capture the patient’s perspectives about how illness or care impacts on their health and wellbeing
  • PREMs: Patient-reported experience measures (PREMs) capture the patient’s experience of the health services they receive, such as accessibility, the physical environment, and aspects of their interactions with clinicians

The PRMs Program will be enabled by a system-wide digital solution that allows for the electronic collection of PRMs.

Results will be available during clinical encounters to enable patients and clinicians to make decisions together.

Aggregated data will also be available to use as a measure of service quality, and at a system level to drive continuous improvement and inform value-based healthcare models.

Why do we need it?

The program was estab­lished in response to a snapshot analysis of PROMs-PREMs implementation by key stakeholders that found:

  • There is considerable variation in data collection and reporting, and its use is within a narrow range of settings.
  • There needs to be a systematic approach across the state to make data available in real-time to inform clinician and consumer decision-making.

Hear more about the Patient Reported Measures Program from PRM Program Director, Megan Scott

2022 Program Update

An Implementation Team was established by the Commission on Excellence and Innovation in Health (CEIH) to support a staged roll-out of PROMs and PREMs in clinical services across South Australia. Following official program commencement in July 2021 with the estab­lish­ment of the Pro­gram Board in late 2021.

The PRM team are cur­rent­ly involved in pro­cure­ment activ­i­ties and plan­ning for Stage 1 imple­men­ta­tion, ten­ta­tive­ly sched­uled for mid 2023.

In ear­ly 2022 the PRM Research Col­lab­o­ra­tive was estab­lished in part­ner­ship with Health Trans­la­tion SA. The first two Research Symposium’s were held in March and November 2022.

More information

For more information about the Statewide PRMs Program and to check out the latest news, visit