Commission on Excellence and Innovation in Health

Health Journey Mapping of Young Adults with complex care needs moving from paediatric to adult health care.

This research project identified many of the challenges faced by young people with complex medical conditions in transition from child to adult health services in South Australia.

The oppor­tu­ni­ty

Tran­si­tion to adult­hood can be a chal­leng­ing time and for young peo­ple with com­plex health needs, there is an addi­tion­al bur­den of nav­i­gat­ing a frag­ment­ed health­care sys­tem. This project sought to iden­ti­fy the chal­lenges faced by young peo­ple and their per­ceived needs, to iden­ti­fy ele­ments that con­tribute to a suc­cess­ful tran­si­tion to adult health services. 

Our Approach

Health jour­ney map­ping and semi-struc­tured inter­views with young peo­ple and their fam­i­lies were used to gen­er­ate detailed nar­ra­tives. From the nar­ra­tives of mul­ti­ple jour­neys, key themes were iden­ti­fied about the tran­si­tion from child to adult health services. 

Part­ners

Key part­ners in this project includ­ed the Mul­ti­dis­ci­pli­nary Ambu­la­to­ry Con­sult­ing Ser­vice (MACS), CAL­HN, WCHN, Uni­ver­si­ty of Adelaide. 

Out­comes

The out­comes of the jour­ney map­ping and nar­ra­tives iden­ti­fied five main themes: tran­si­tion is a no man’s land; the adult health sys­tem requires more active nav­i­ga­tion; appro­pri­ate care is not rou­tine; par­ent as cham­pi­on; and health­care is a hos­tile envi­ron­ment. The project iden­ti­fied that despite exist­ing mod­els and poli­cies, the tran­si­tion of young peo­ple to adult ser­vices lacks a con­sis­tent, struc­tured approach. 

In hear­ing and under­stand­ing the voic­es and advo­ca­cy of con­sumers and reflect­ing on cur­rent prac­tice, health­care prac­ti­tion­ers can enhance future health­care rela­tion­ships with young peo­ple and build trust across the health­care system. 

Doc­u­ments and Resourses

No man’s land’: the jour­ney of young adults with com­plex care needs, from pae­di­atric to adult health­care — Thomas — 2025 — Inter­nal Med­i­cine Jour­nal — Wiley Online Library

Have a Question? 

Or want to learn more? Please email Jemma.​Anderson@​sa.​gov.​au or Josephine.​Thomas@​adelaide.​edu