Madeleine Baillie

Networks Program Director

Madeleine Bail­lie is a Reg­is­tered Nurse with exten­sive expe­ri­ence in Aus­tralia and the UK, most recent­ly as Clin­i­cal Prac­tice Direc­tor for the Acute and Urgent Care Pro­gram at the Roy­al Ade­laide Hos­pi­tal. Madeleine holds post grad­u­ate qual­i­fi­ca­tions in Nurs­ing Edu­ca­tion, and is a mem­ber of the South Aus­tralian Prac­tice Devel­op­ment Net­work, and guest lec­tur­er and aca­d­e­m­ic tutor at Uni­ver­si­ty of South Aus­tralia school of Nurs­ing and Midwifery.

Madeleine has pre­vi­ous expe­ri­ence in both nurs­ing lead­er­ship and edu­ca­tion roles and has a pas­sion for improv­ing the con­sumer expe­ri­ence, imple­ment­ing prac­tice change and clin­i­cal education.

Caroline Bartle

Implementation Manager, Patient Reported Measures Program

Car­o­line has worked with­in SA Health as a Clin­i­cal Dietit­ian and for the Sun­rise EMR Project, giv­ing her unique per­spec­tives on patient-cen­tred care, stake­hold­er engage­ment and change man­age­ment. She has post-grad­u­ate qual­i­fi­ca­tions in Health Eco­nom­ics and Pub­lic Health. Car­o­line is pas­sion­ate about health equal­i­ty, heavy met­al and the poet­ry of the Wu Tang Clan. On the week­end, Car­o­line loves noth­ing more than cook­ing a roast, hav­ing a glass of red and argu­ing about cur­rent events with her friends and family.

Iain Bertram

Senior Data Scientist

Before join­ing The CEIH Iain spent his time using machine learn­ing on extreme­ly big data sets to inves­ti­gate the fun­da­men­tal prop­er­ties of the Uni­verse, such as the struc­ture of the pro­ton, ​“Why is the uni­verse made of mat­ter instead of anti­mat­ter?”, and is there some­thing weird lurk­ing just beyond reach. Iain is now using this expe­ri­ence to use machine learn­ing to improve health out­comes in South Aus­tralia. Away from the office, Iain enjoys walk­ing in the Ade­laide Hills, los­ing him­self in a good book, and deli­cious food.

Katie Billing

Executive Director Consumer and Clinical Partnerships

Katie has worked in the health sec­tor in SA for over 20 years as a nurse in ED, gen­er­al areas and aged care. She has also worked in clin­i­cal lead­er­ship and led major sys­tem change includ­ing hos­pi­tal rede­vel­op­ment and eMR projects. Her pas­sions include well designed process­es, good gov­er­nance, build­ing equi­ty into the sys­tem, wine and choco­late, but she will def­i­nite­ly take a pass on liquorice.

Lou de Booij

Project Manager

Lou has worked in Health­care for over 17 years. She under­took her nurs­ing train­ing in The Nether­lands, then packed up and moved to Aus­tralia. Her wide range of nurs­ing expe­ri­ence includes aged‑, sur­gi­cal- and acute care but Lou spent most of her career in the emer­gency depart­ment. In 2017, she jumped ship to the Out­pa­tient care set­ting where she stream­lined refer­ral man­age­ment process­es and worked as a Project Man­ag­er. Lou has a strong pas­sion to dri­ve inno­va­tion in health­care to improve qual­i­ty of care pro­vid­ed, stream­line care path­ways which will enable a pos­i­tive health care expe­ri­ence for the con­sumer and empow­er­ing con­sumers to feel they are in charge of their health. Lou is a well-estab­lished yogi, she loves to be active and out­doors, prefer­ably climb­ing a rock or two and spend time with her fam­i­ly and friends. 

Zora Doukas

Business Operations Manager

Zora has almost 2 decades expe­ri­ence in the pub­lic sec­tor, most­ly in Min­is­te­r­i­al Offices and man­age­ment roles. She has a pas­sion for estab­lish­ing excel­lent busi­ness struc­ture and effec­tive process­es that are stream­lined and achieve out­comes. Zora also loves work­ing with peo­ple and cre­at­ing pos­i­tive team cul­ture. Out­side of work Zora has a pas­sion for music, trav­el, cook­ing (need­less to say has a sweet-tooth) and vol­un­teers her time on com­mu­ni­ty radio which she finds reward­ing and fun.

Anthea Hamilton

Implementation Manager, Statewide Patient Reported Measures Program

Anthea’s 15 years in the health sec­tor has includ­ed man­ag­ing a state-wide clin­i­cal net­work, and she has par­tic­u­lar­ly enjoyed work­ing with clin­i­cians and con­sumers in lead­ing ser­vice improve­ment projects and see­ing the results of this work. In a pre­vi­ous life Anthea was a con­cert event man­ag­er (there are some amus­ing sto­ries!), but her favourite events these days are vis­it­ing our hills wineries.

Tina Hardin

Executive Director, Clinical Informatics

Tina Hardin has worked for almost 20 years as a future think­ing data ana­lyst with a pas­sion for using data and tech­nol­o­gy to inform excel­lence in clin­i­cal care. She has led a range of busi­ness intel­li­gence relat­ed projects and has a weak­ness for cats and lasagne, which might make her the human form of Garfield?

Cally Jennings

Project Manager

Cal­ly has inter­na­tion­al expe­ri­ence work­ing in health pro­mo­tion with­in gov­ern­ment, aca­d­e­m­ic, and non-gov­ern­ment set­tings. Com­plet­ing a PhD at CQUni­ver­si­ty Aus­tralia in the area of health pro­mo­tion through phys­i­cal activ­i­ty, she has expe­ri­ence work­ing across a vari­ety of health areas, includ­ing men­tal health (youth and adult), alco­hol and oth­er drug, phys­i­cal activ­i­ty, nutri­tion, abo­rig­i­nal health, employ­ment sup­port and home­less­ness. Cal­ly is pas­sion­ate about work­ing in part­ner­ship with con­sumers and stake­hold­ers and embed­ding imple­men­ta­tion research prac­tices into health­care with the aim of dri­ving con­tin­u­ous improve­ments and inno­va­tion. Out­side of work Cal­ly loves spend­ing time with her fam­i­ly, enjoy­ing good food and stay­ing active.

Helen Kalafatis

Executive Coordinator

Helen has been a dynam­ic SA Gov­ern­ment role mod­el since she began her for­mal work­ing life. Acquir­ing much wis­dom from the finance group, Helen brought her orga­ni­za­tion­al and exem­plary exec­u­tive gifts to SA Health. She’s a cre­ative fash­ion­ista with a gen­er­ous gift for hos­pi­tal­i­ty so be pre­pared to have your culi­nary and cul­tur­al bound­aries expanded.

Sarina Kondapuram

Program Support Officer

Sari­na is new to health but has worked for the Depart­ment of Cor­rec­tion­al Ser­vices since 2016. She has a lot of expe­ri­ence work­ing in pri­vate sec­tor in roles such as project man­age­ment, report­ing and cus­tomer ser­vice. If she isn’t at work, then she loves to trav­el. Sari­na is also our res­i­dent office food­ie who loves cook­ing new dish­es. Any requests?

Katie Maiolo

Networks Program Director

Katie has worked in health for 15 years with the last 12 of those being in SA Health. A nurse manger orig­i­nal­ly, Katie also has a strong back­ground in Elec­tron­ic Med­ical Record (EMR) projects and clin­i­cal data man­age­ment, specif­i­cal­ly in secu­ri­ty and gov­er­nance. Katie has a pas­sion for estab­lish­ing effec­tive process­es that are patient-cen­tred with qual­i­ty out­comes. Out­side of work Katie enjoys water ski­ing on the Mur­ray and gin tastings. 

Nadia Mastersson

Director, Partnerships Program

Nadia has 25 years’ expe­ri­ence in busi­ness lead­er­ship and inno­va­tion, pop­u­la­tion and pub­lic health and dietet­ics. She is proud to have been part of many incred­i­ble part­ner­ships that have made a real dif­fer­ence to the health of South Aus­tralians. Nadia is ener­gised by find­ing strate­gic oppor­tu­ni­ties to col­lab­o­rate, work dif­fer­ent­ly and cre­ate sus­tain­able change. With equal loves of good wine and read­ing, Nadia’s hol­i­days always have two essen­tial activ­i­ties pre-planned!

Ali Mohtasham

Clinical Informatics Director

Ali is a sea­soned Data Sci­en­tist with over 20 years of expe­ri­ence in the field of busi­ness intel­li­gence, hav­ing worked in both pri­vate and pub­lic sec­tors. For the last 13 years, he has been lead­ing Busi­ness Intel­li­gence teams in the health indus­try, specif­i­cal­ly in SA Ambu­lance Ser­vice and SA Den­tal. Ali holds a dou­ble degree in Com­put­er and Infor­ma­tion Sci­ence and Mul­ti­me­dia Stud­ies from the Uni­ver­si­ty of South Aus­tralia, and a post­grad­u­ate degree in Data Sci­ence from Monash University.

Ali’s exper­tise spans across var­i­ous areas such as busi­ness process, SQL Serv­er inte­gra­tion ser­vices, data ware­house archi­tec­ture and devel­op­ment, Tableau, peo­ple man­age­ment, machine learn­ing, and data analy­sis. He’s a skilled pro­fes­sion­al in the devel­op­ment and imple­men­ta­tion of data-dri­ven solu­tions that pro­mote health well­ness and emer­gency services.

Apart from his pro­fes­sion­al pur­suits, Ali is an avid fan of every­thing sci­ence fic­tion, par­tic­u­lar­ly Frank Her­bert’s Dune series.

Grace O’Donohue

Implementation Manager, Patient Reported Measures Program

Grace has spent two decades work­ing in data and project man­age­ment roles. Grace honed her skills at the AOA Nation­al Joint Replace­ment Reg­istry, where she was respon­si­ble for broad­en­ing the reg­istries end to end project deliv­ery capa­bil­i­ty. Grace led and deliv­ered on a range of projects to imple­ment and sup­port data col­lec­tion and report­ing ini­tia­tives in hos­pi­tals at a nation­al scale. She has a pas­sion for work­ing col­lab­o­ra­tive­ly with stake­hold­ers to achieve strate­gic and project objec­tives and a desire to dri­ve projects that improve patient out­comes. When she is not at work she loves being sur­round­ed by fam­i­ly (and South Aus­tralian wine!), keep­ing active and going on adven­tures with her boys.

Kym Peoples

Implementation Manager, Patient Reported Measures Program

Kym is a Reg­is­tered Nurse with over a decade of expe­ri­ence in SA’s pub­lic health sec­tor, most recent­ly with­in SA’s Elec­tron­ic Med­ical Record Project. She has enjoyed the priv­i­lege of car­ing for adults and chil­dren when they are at their most vul­ner­a­ble, includ­ing birthing moth­ers and peo­ple at the end of their life and is pas­sion­ate about car­ing for the whole per­son – body, mind and spir­it, help­ing them to feel safe and have a voice in their care. Her expe­ri­ences in the EMR Project have equipped her with insight into how tech­nol­o­gy and data can be lever­aged to improve patient care and patient out­comes. She is also a pas­sion­ate advo­cate for the well­be­ing of the health­care work­force. Kym loves exer­cise, cook­ing and eat­ing, a good glass of wine and lis­ten­ing to the sto­ries that peo­ple choose to share.

Heather Pile

Implementation Manager, Patient Reported Measures Program

Heather has a diverse pro­fes­sion­al and cor­po­rate nurs­ing career work­ing in SA Health and non-gov­ern­ment organ­i­sa­tions. She prides her­self on build­ing rela­tion­ships with stake­hold­ers and tak­ing on strate­gic and oper­a­tional chal­lenges to deliv­er effec­tive out­comes, includ­ing State-wide chemother­a­py edu­ca­tion pro­gram and elec­tron­ic med­ical record (EMR). Heather has con­tributed and con­tin­ues to sup­port health changes in improve­ment and change man­age­ment with­in clin­i­cal set­ting, and more recent­ly in the field of oncol­o­gy, aged care and being an oenophile.

Scott Pointon

User Interface/Experience Developer

Scott can often be found at the water cool­er talk­ing about the lat­est UX prin­ci­ples to any­one who’ll lis­ten. He brings 20 years of expe­ri­ence in IT, Com­mu­ni­ca­tions and Dig­i­tal roles in gov­ern­ment and has deliv­ered a range of suc­cess­ful cus­tomer-first dig­i­tal solu­tions. Whether it’s design­ing a dash­board, web appli­ca­tion, or giv­ing advice on the best tech­nique for bicep curls, Scot­t’s enthu­si­asm and ded­i­ca­tion guar­an­tees he’ll get the best out­comes for his cus­tomers. He puts the ​‘you’ in UX.

Megan Scott

Program Director, Statewide Patient Reported Measures Program

Megan has 25 years’ expe­ri­ence as a nurse in the health sec­tor, pri­mar­i­ly with­in pae­di­atrics and most recent­ly with the imple­men­ta­tion of elec­tron­ic med­ical records. Megan is pas­sion­ate about improv­ing health out­comes by focus­ing on the needs of the patient dur­ing their jour­ney. Out­side of work Megan spends her time tak­ing pho­tos under­wa­ter (don’t get her start­ed on rhinopias and nudi­branchs) and col­lect­ing cac­ti. She’s also known to bake for friends and col­leagues but only when they’re well behaved!

Annie Simpson

Innovation Support Officer

Annie is a grad­u­ate of the Bach­e­lor of Health and Med­ical Sci­ences (Advanced) from The Uni­ver­si­ty of Ade­laide with a strong focus on health­care inno­va­tion. She is pas­sion­ate about human cen­tred design and the improve­ment of patient out­comes through inno­v­a­tive clin­i­cal solu­tions. Out­side of work Annie loves all things cre­ative, rang­ing from music to archi­tec­ture and on a nice day you can usu­al­ly find her down by the beach or in any SA wine region.

Narender Singh Sharma

Business Analyst

Naren­der has worked for over 20 years, pri­mar­i­ly in the Bank­ing and Finan­cial Ser­vices indus­try. He has MBA in Finance along with LEAN and Six-Sig­ma Green Belt cer­ti­fi­ca­tions. He has also worked with a Non-Prof­it Organ­i­sa­tion as an Oper­a­tions Man­ag­er, work­ing towards alle­vi­at­ing pover­ty and edu­cat­ing under-priv­i­leged chil­dren for high­er edu­ca­tion. Naren­der has also worked with Cen­tral Ade­laide Local Health Net­work (CAL­HN) to deliv­er crit­i­cal dig­i­tal health projects, deliv­er­ing a new Meals Man­age­ment Sys­tem for TQEH, an Inte­grat­ed Pros­the­ses Implant Data Man­age­ment Sys­tem, Dig­i­tal Patient Path­ways capa­bil­i­ties across CAL­HN, and Med­ical Stats Mea­sure­ment Devices.

Naren­der brings a 360-degree view to busi­ness process­es and has man­aged process­es, peo­ple and num­bers alike. He’s focused on deliv­er­ing val­ue through his projects by reduc­ing costs, improv­ing rev­enue out­comes and cre­at­ing greater val­ue for cus­tomers. Out­side of work Naren­der likes to play ten­nis, go for hikes, explor­ing new places and meet­ing peo­ple from var­ied back­grounds. He loves dri­ving around and cook­ing Indi­an Spiced Cur­ries spe­cial­ly Suc­cu­lent Air-Fried Masala Drumsticks.

Bianca Srpek

Executive Support Officer

Bian­ca joins the CEIH team from the Wom­en’s and Chil­dren’s Health Net­work, where she worked as an Admin­is­tra­tion Assis­tant with­in Sur­gi­cal Ser­vices for over three years. Pri­or to this, she start­ed her work­ing jour­ney back in 2017, com­plet­ing a trainee­ship through Jobs 4 Youth and com­menc­ing as a trainee with TechIn­SA. She loves spend­ing her free time with fam­i­ly and friends indulging in a wine or two, as well as vis­it­ing her hol­i­day home on the Yorke Penin­su­la or trav­el­ling to the South East.

Tony Stavrou

Project Manager

Tony has worked in in health sec­tor for 15 years in admin­is­tra­tive, project and man­age­ment roles and is pas­sion­ate about work­ing with oth­ers to improve health in SA. Whilst being an agent for improve­ment and change in his pro­fes­sion­al life, his music tastes haven’t changed since the 1980s, still rock­ing to bands like Whites­nake, Queen, Def Lep­pard and Aerosmith. 

Emma Tolson

Networks Program Support Officer

Emma is rel­a­tive­ly new in her career start­ing with SA Health in 2017 after com­plet­ing a Bach­e­lor of Health Sci­ences. She is pas­sion­ate about pub­lic health and work­ing in part­ner­ship to help improve health out­comes for all. Out­side of work you’ll find Emma at the beach dur­ing sum­mer, try­ing out new recipes in the kitchen, or tast­ing many of the fab­u­lous wines in South Australia!

Sofia Tsoukalas

Project Manager

Sofia has worked in Patient Admin­is­tra­tive (PAS) roles with­in the Pub­lic Health sec­tor for over 20 years, bring­ing expe­ri­ence in Patient Admin­is­tra­tion process­es in areas such as Med­ical Record Man­age­ment, Elec­tive Surgery Man­age­ment and Admit­ted Patient Care. Sofia recent­ly led a Patient Admin­is­tra­tion team as part of the imple­men­ta­tion of the Elec­tron­ic Med­ical Record (EMR) project and has a pas­sion for patient data integri­ty and nur­tur­ing a shared appre­ci­a­tion of its impor­tance. In her per­son­al time, she loves trav­el­ling, shop­ping and spend­ing time with fam­i­ly and friends. 

Kate Turpin

Kate is a Nurse Prac­ti­tion­er who has pri­mar­i­ly worked in pae­di­atric haematology/​oncology. Kate has worked in a vari­ety of clin­i­cal man­age­ment and lead­er­ship roles and been involved in and led statewide and nation­al projects includ­ing the devel­op­ment of can­cer care plans, ser­vice capa­bil­i­ty frame­works, pol­i­cy and pro­ce­dures, and as a mem­ber of uni­ver­si­ty advi­so­ry boards. She has a pas­sion for pae­di­atrics and patient and fam­i­ly cen­tred care and has engaged and worked col­lab­o­ra­tive­ly with con­sumers and car­ers on deliv­er­ing mul­ti­ple prac­tice improve­ments and ini­tia­tives. When she is not work­ing Kate enjoys spend­ing time with her fam­i­ly & friends, trav­el­ling, cook­ing and relax­ing at the end of the day with a nice meal and a glass of wine (when the kids permit). 

Joanna Vlachos

Assistant Project Officer

Joan­na has more than a decade expe­ri­ence at SA Health work­ing in project sup­port roles with clin­i­cians and con­sumers in a vari­ety of areas. She is dri­ven by her pas­sion to improve the health and well­be­ing of oth­ers to con­tribute to ser­vice improve­ment projects. She also has a degree in Social Sci­ence and has a pas­sion for improv­ing men­tal health out­comes. Out­side of work she enjoys spend­ing time with fam­i­ly and friends over some good food and a G&T.

Amelia Williams

Implementation Manager, Patient Reported Measures Program

Amelia start­ed her career in health­care work­ing as a hos­pi­tal phar­ma­cist. More recent­ly she has worked in the dig­i­tal health set­ting through the devel­op­ment, imple­men­ta­tion and opti­mi­sa­tion of an elec­tron­ic med­ical record sys­tem. She loves work­ing across con­sumer, clin­i­cian, and tech­ni­cal groups to iden­ti­fy issues, bridge gaps, and deliv­er out­come-focused solu­tions. Out­side of work you will find Amelia exper­i­ment­ing with the laws of physics on var­i­ous aer­i­al apparatus.

Paul Williams

Con­sumer and Com­mu­ni­ty Lead

Paul Williams joins The CEIH as our new Com­mu­ni­ty and Con­sumer Lead. 

Orig­i­nal­ly from The UK, Paul has lived in South Aus­tralia for the last 15 years and has served Australia’s Fed­er­al Gov­ern­ment as an Employ­ment Facil­i­ta­tor in the face of the COVID19 pan­dem­ic by tai­lor­ing approach­es to accel­er­ate reskilling, upskilling, and employment. 

As the Chair of ​‘The Local Jobs Pro­gram — Jobs and Skills Task­force’ Paul, along with a team of experts, devel­oped a ​‘Local Jobs Plan’ which iden­ti­fied work­force needs, job seek­er sup­port and place-based priorities.

His­tor­i­cal­ly, Paul has served The British Car­diac Patients Asso­ci­a­tion as Vice Chair­men to ensure the patient and car­er voice was con­sid­ered when gov­ern­ments and health net­works need­ed to imple­ment change espe­cial­ly when faced with crit­i­cal issues and evi­dence-based programs. 

Paul has sup­port­ed UK cen­tral and devolved gov­ern­ments espe­cial­ly in the design and deliv­ery of Nation­al Ser­vice Frame­works (NSF’s) with the first of these relat­ing to Car­diac Care and lat­er oth­er chron­ic dis­eases such as Dia­betes and Can­cer. These NSF’s iden­ti­fied long term strate­gies for improv­ing spe­cif­ic areas of care. They set nation­al stan­dards, iden­ti­fied key inter­ven­tions, and put in place agreed time scales for implementation.

Paul also cou­pled his qual­i­fi­ca­tions in com­put­er sci­ence and project man­age­ment in 2003 to help cre­ate a proof of con­cept for the Sin­gle Inte­grat­ed Health­care Record, the pre­cur­sor to today’s Local Health and Care Records deliv­ered by the NHS.

Pauls inter­est in health­care stems from his lived expe­ri­ence with Ray, his Dad, who suf­fered from Coro­nary Heart Dis­ease and was the first Patient in The UK to ben­e­fit from and Implantable Car­diac Defib­ril­la­tor and also his Sis­ter Kay who died sud­den­ly aged 34 after being undi­ag­nosed with Pul­monary Hyper­ten­sion.
More recent­ly Paul has been work­ing with fam­i­ly NDIS recip­i­ents and in the UK spe­cial­ist Demen­tia care providers.

Isla Woidt

Strategic Lead, Worker Wellbeing

Isla has worked in health pro­mo­tion and pre­ven­tion for over 15 years across the pub­lic, pri­vate and non-for-prof­it sec­tors. With a strong back­ground in work­place health and well­be­ing, Isla thrives on work­ing in part­ner­ship to dri­ve sys­tem change and achieve improved health, well­be­ing and safe­ty out­comes. She has been involved in the design and imple­men­ta­tion of large scale work­place health ini­tia­tives, includ­ing lead­ing the devel­op­ment of a state-wide strat­e­gy to sup­port the cre­ation of healthy, safe and thriv­ing work­places in South Aus­tralia. Out­side of work, Isla can be found at the beach with her hus­band, kids and dog in tow.

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We acknowledge and respect Aboriginal peoples as the state's first peoples and nations, and recognise them as traditional owners and occupants of land and waters in South Australia. Further, we acknowledge that the spiritual, social, cultural and economic practices of Aboriginal peoples come from their traditional lands and waters, that they maintain their cultural and heritage beliefs, languages and laws which are of ongoing importance, and that they have made and continue to make a unique and irreplaceable contribution to the state.

We acknowledge that Aboriginal peoples have endured past injustice and dispossession of their traditional lands and waters.

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