Improvement Showcase 10: "What Matters to Me" Building a world class WCH
In this presentation Jane Haley describes the processes the new Women’s and Children’s Project team have adopted to include and amplify the voice of consumers. She shares how the team have put the principles of person and family centred care into practice by engaging and planning in partnership with consumers and their families.
Improvement Showcase 9: Community Helping Community: ECH and LGBTI Connect
In this presentation, Robyn Lierton talks about ECH's specialist service for older people from Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) communities called LGBTI Connect. This presentation outlines the co-design methodology that was used to successfully design and implement a tailored service for and with LGBTI communities.
Improvement Showcase 8: Youth Cancer Service Experience
In this presentation, Allan Hayward talks about The Youth Cancer Service SA/NT who provides for supportive care services for 15-25yo with a recent cancer diagnosis. This presentation looks at The Youth Cancer Service's experiences working with their Youth Advisory Group over the years.